Diez Hotel Categoría Colombia

from the moment I arrived in reception, I was made to feel like a King! The gentleman checking me in was called Alex, and it was like having a personal concierge for my whole stay. He was very professional, but with such a happy demeanour to go with it. Great hospitality skill set. The spa is incredible, the view, the gym and the facilities.

I loved the location as it was next to Park Lleras and Provenza, which meant everything was within walking distance, the room was decent size with a hanging hammock and panoramic view of Medellin - probably one of the best views. Customer service was amongst the best experiences I've had as my flight arrived first thing in the morning but reception staff were able to assign a room by 10am instead having to wait till 3pm.

Greeted by friendly staff and cumplimentary water bottles and chocolates. Floor H5, right under terrace has a great view of the city but, may experience noises that sound like moving chairs and tables. Otherwise room is quiet. Included breakfast was a plus. A good variety of fresh fruits and main entrees. A taxi was needed. Front desk arranged it and it arrived very shortly, even in peak traffic hour. Walking distance from restaurants and stores in a safe part of the city.

Good internet, Cafe and Japanese restaurant on the 1st floor.

Such a beautiful hotel in a great part of the city. The room was comfortable, the view was amazing, staff was great and really nice breakfast included.